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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Mora

Robert Mora

April 29, 2026

5  out of  5
rating by Robert Mora
"Once again, the Nick Reed agency has not disappointed me! I suggested them to my daughter and in spite of the coverage I suggested, they set her up with her own coverage that is tailored to her specific needs. She's happy, I'm happy and kudos to Morgan Wheeler for being a straight shooter! Thank you!"
We responded:
"Robert, we’re so glad to hear how Katie was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Ronald Wolf

April 27, 2026

1  out of  5
rating by Ronald Wolf
"Not responsive in the slightest. We suffered hail damage and we were told a 25000 dollar roof estimate from three different contractors was not what we were going to receive, even though every neighbor around us got new roofs. They offered us 800.bucks. If you want to overpay and get nothing back consider this your choice."
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Vincent Peyton

April 24, 2026

5  out of  5
rating by Vincent Peyton
"Great service from Nick Reed and Anna. Always prompt, friendly and courteous."
We responded:
"Thank you for your review, Vincent! I'm happy to hear that Nick and Anna provided you with prompt and courteous service. Your satisfaction is important to us, and we appreciate your feedback. Let us know if there's anything else we can do for you!"
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Brittnay Garrett

April 24, 2026

5  out of  5
rating by Brittnay Garrett
"I’ve always had a great experience with this office! They’re usually very readily available and easy to work with. A huge thanks to them for being there for me!"
We responded:
"Hey, Brittnay! Thank you for sharing your experience with our office and for your continued support. We’re happy to hear our team has been easy to work with and available when you need us. It means a lot that we’ve been there for you, and we appreciate the opportunity to help with your property insurance and car insurance."
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Skyler Hollenback

April 23, 2026

5  out of  5
rating by Skyler Hollenback
"Very attentive, responsive, price is market value, and if you're in need of assistance they'll go above and beyond to do so.."
We responded:
"Thank you, Skyler, for your wonderful feedback! I'm happy to hear that you found our team attentive and responsive. It's great to know that we could provide the assistance you needed. If there's anything else we can do for you, just let us know!"
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Angela Arwine

April 22, 2026

5  out of  5
rating by Angela Arwine
"Megan Rome rocks. Very personable and knowledgeable. No one in the office even compares to Megan’s work ethic and vibe. All my homies love Megan. #megan4life #meganisbetterthaneveryoneelse #megCANTdoitwithouther #youwishyouweremegan #nice #swag"
We responded:
"Angela, thank you for sharing your thoughts! I'm delighted to hear that Megan has made such a positive impact with her personable and knowledgeable approach. We're grateful to have her on our team, and your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Elizabeth O'Donnell

April 13, 2026

5  out of  5
rating by Elizabeth O'Donnell
"Anna was very helpful and detailed getting my vehicle added to my policy. I appreciate her work!"
We responded:
"Thank you, Elizabeth! I'm glad Anna provided you with detailed assistance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Gayle Worley

April 10, 2026

5  out of  5
rating by Gayle Worley
"Professional and friendly. Quick in answering my questions."
We responded:
"Thank you, Gayle! I'm happy to know you found our team professional and friendly. It's great to hear that we were able to quickly address your questions. If you need anything else, feel free to reach out!"
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Barb Bouckaert

April 8, 2026

5  out of  5
rating by Barb Bouckaert
"was assisted by morgan and he was very helpful and informative regarding insurance coverage cost for a new vehicle we were purchasing. He made it very easy to understand the different options that were offered."
We responded:
"Thank you for your review, Barb! I'm happy to hear that Morgan was able to assist you effectively with your insurance coverage. It's great to know he made the options clear and easy to understand. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Ginger Ale

Ginger Ale

April 3, 2026

5  out of  5
rating by Ginger Ale
"We've done business with the Nick Reed State Farm Agency for over 6 years and have been very happy with their service and attention to our questions and needs. Anna was especially helpful recently. I highly recommend them!"
We responded:
"Thank you, Ginger Ale, for your wonderful feedback! I'm delighted to hear that you've been satisfied with our service over the years. Anna and the rest of our team are committed to providing the best support possible. If you ever need anything else, feel free to reach out!"
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Sondra Boyle

April 2, 2026

5  out of  5
rating by Sondra Boyle
"A great team that cares about you. Always available for questions or concerns . They reach out to check on you and your needs . I highly recommend this agency."
We responded:
"Thank you, Sondra! I'm happy to know that you feel supported by our team. We're committed to being there for you whenever you need us. Your recommendation means a lot. Let us know if there's anything else we can assist you with!"
Profile photo of Robert Ballard

Robert Ballard

April 2, 2026

5  out of  5
rating by Robert Ballard
"Anna is friendly smart efficient and did a great job on my new car purchase. Nick Reed agency is top notch for great efficient and personal service. No waiting on the phone with 25 options before talking to a human with this firm."
We responded:
"Thank you for the 5-star rating, Robert! I'm pleased to hear that Megan provided you with fast and friendly service. We appreciate your positive feedback and look forward to assisting you with your insurance needs in the future! - Reed Agency - State Farm Insurance, Shawnee, KS"
Profile photo of Michael Denk

Michael Denk

April 2, 2026

5  out of  5
rating by Michael Denk
"Very professional and competitively priced"
We responded:
"Thank you, Michael! I'm happy you found our service professional and competitively priced. We’re committed to providing excellent service and value. Let us know if you need anything else!"
Profile photo of Tony Nay

Tony Nay

April 1, 2026

5  out of  5
rating by Tony Nay
"I needed another policy and Anna helped me with that. She was courteous, responsive, and everything was completed the same day."
We responded:
"Thank you, Tony! I'm happy to hear that Anna was able to assist you efficiently and courteously with your policy needs. We appreciate your feedback and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Daniel East

Daniel East

March 24, 2026

5  out of  5
rating by Daniel East
"Anna Witt was fantastic! She answered all of my questions and scanned some much needed documents for me. I always have a great experience with the Nick Reed Agency!"
We responded:
"Thank you for the five-stars, Daniel! Anna is a great part of our team and we're happy to hear she was able to assist you."
Profile photo of Michelle Shaw

Michelle Shaw

March 19, 2026

5  out of  5
rating by Michelle Shaw
"Great experience; able to significantly slash our rates on home and auto. Team is very responsive and I feel go above and beyond."
We responded:
"Thank you, Michelle! I'm happy to hear that you had a great experience with us and that we could help reduce your home and auto rates. Our team is dedicated to providing responsive service and going the extra mile for our customers. If you need anything else, feel free to reach out!"
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Brent Mammen

March 16, 2026

5  out of  5
rating by Brent Mammen
"**Update: just had another great interaction with Sophie. We had ordered a new car, and it arrived early, so we had to get it insured ASAP and even change the affective date when our delivery moved it up. I know that Sophie had to jump through some hoops to make it happen, and we really appreciate it! We've been a customer of the Reed Agency for a few years now and are really pleased with the service. Hannah is super responsive and helpful!"
We responded:
"Thank you, Brent, for your wonderful feedback! I'm glad to know that you've been happy with our service over the years. Hannah's dedication to being responsive and helpful truly makes a difference. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
Profile photo of Luke Carey

Luke Carey

March 12, 2026

5  out of  5
rating by Luke Carey
"super polite and always on the ball keep up the great work !"
We responded:
"Luke, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Anna cares a lot about our customers."
Profile photo of Steve Moser

Steve Moser

March 11, 2026

5  out of  5
rating by Steve Moser
"Megan is knowledgeable, quick to respond, and very personable."
We responded:
"Thank you for your review, Steve! I'm happy to hear that Megan's knowledge and responsiveness made a positive impact on your experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Nicole Boxx

Nicole Boxx

March 5, 2026

5  out of  5
rating by Nicole Boxx
"Megan Rome is fantastic to work with! She is very responsive, knowledgeable, professional and extremely friendly! She has been instrumental helping us with renters policies, our new home policy, and most recently, a new car policy! Highly recommend!"
We responded:
"Hey, Nicole! Thank you for the review and for sharing your experience with Megan. It is great to know she has been fantastic to work with and quick to respond. We appreciate you pointing out her friendly and professional approach. Helping with your renters coverage, new homeowners coverage, and your recent car policy is exactly what our team is here for. Your recommendation means a lot and we appreciate you choosing our office."
Profile photo of Dennis Meade

Dennis Meade

March 2, 2026

5  out of  5
rating by Dennis Meade
"Great help from Morgan today!"
We responded:
"Thank you, Dennis! I'm happy to hear that Morgan was able to assist you so well today. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Morgan Marti

Morgan Marti

February 28, 2026

5  out of  5
rating by Morgan Marti
"Sophie Dilley was extremely helpful while I was trying to switch my renters insurance over. She even found us a plan that is $7 less a month. Very attentive and willing to help. Super thankful for such a trustworthy team."
We responded:
"Morgan, thank you for your wonderful feedback! I'm happy to hear that Sophie was able to assist you with switching your insurance and even found a plan that saves you money. Our team is dedicated to providing attentive and helpful service. Let us know if there's anything else we can do for you!"
Profile photo of Catherine “Cat” Slyter

Catherine “Cat” Slyter

February 25, 2026

5  out of  5
rating by Catherine “Cat” Slyter
"Morgan and Sophie have been so great and friendly. Anytime I have questions and need to call, I’ve always been met with exceptional customer service."
We responded:
"Thank you, Catherine, for your wonderful feedback! I'm happy to hear that Morgan and Sophie have provided you with such friendly and exceptional service. Our team is dedicated to ensuring you have a positive experience every time you reach out. If you ever have more questions or need assistance, feel free to contact us anytime!"
Profile photo of Ross Howard

Ross Howard

February 25, 2026

5  out of  5
rating by Ross Howard
"Very knowledgeable and friendly help from Megan every time I call."
We responded:
"Hey Ross! Anna really enjoyed helping you and appreciates your kind words. She’s happy she could provide friendly and knowledgeable assistance with your life, homeowners, property, and auto coverage whenever you call. Thank you for sharing your experience!"
Profile photo of Tammy Giaimo

Tammy Giaimo

February 25, 2026

5  out of  5
rating by Tammy Giaimo
"Helpful, professional and friendly"
We responded:
"Thank you, Tammy! I'm happy to know you found our service helpful, professional, and friendly. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"