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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Faith Morasch

December 2, 2025

5  out of  5
rating by Faith Morasch
"Responsive and great service!"
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Michael Hopper

December 2, 2025

5  out of  5
rating by Michael Hopper
"My local office helped me get a tow set up due to vehicle not starting during a snow storm and needing to get it to a dealership to be fixed. Definitely was helpful in getting it all set up. Very much recommended if you need a new insurance provider for home, auto and etc."
We responded:
"Thank you, Michael! I'm glad our office could assist you with the tow during the snowstorm. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jessica Petersen

November 25, 2025

5  out of  5
rating by Jessica Petersen
"I love the people at Reed Agency! They are all so kind and helpful and feels like a personal conversation every time. great people!"
We responded:
"Jessica, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Carol Hoffman

November 25, 2025

5  out of  5
rating by Carol Hoffman
"Comparing prices for auto and homeowners insurance Reed has the others beat. Roadside assistance was handled fast and professional when I needed it. I couldn’t be more satisfied with Reed."
We responded:
"Carol, thank you for your wonderful feedback! I'm happy to know that our pricing and roadside assistance met your expectations. Your satisfaction is our priority. If you ever have more questions or need assistance, feel free to reach out!"
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Tina Webel

November 21, 2025

5  out of  5
rating by Tina Webel
"Reed Agency always provides excellent customer service. Whenever I call, I talk to an agent that quickly pulls up my information and they’re always able to assist me with my questions in an efficient manner. They’re the best! I’ve usually called them when I need proof of insurance or an answer to a question right away. I never have to wait, they email me requested information within minutes! Hannah is always very friendly and asks the perfect questions to make sure I have covered all of my bases and get the info I need. Nick also takes the time to make sure we understand our policies."
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A N

November 19, 2025

5  out of  5
rating by A N
"Anna has been professional and quick to respond to answer my questions."
We responded:
"Thank you! I'm happy to hear that Anna has been professional and responsive in addressing your questions. Our team is committed to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"
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Lee Hircock

November 17, 2025

5  out of  5
rating by Lee Hircock
"Megan is so helpful and friendly!"
We responded:
"Lee, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Ed Caseres

November 17, 2025

5  out of  5
rating by Ed Caseres
"All the team at Reed Agency are wonderful to work with regarding insurance needs. Great customer service."
We responded:
"Ed, we are thankful for the five-star rating! Hannah's dedication to our team has been remarkable, and we're delighted that she could assist you with your auto insurance needs."
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Joe Felix

November 14, 2025

5  out of  5
rating by Joe Felix
"Sophie was helpful and concerned about helping me find what best helps my needs. Sophie provided grate customer service. They will treat you with kindness and respect they're amazing. Thank you State Farm Nick Reed family."
We responded:
"Thanks Joe! It’s a pleasure taking care of you!"
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Jack Shaw

November 12, 2025

5  out of  5
rating by Jack Shaw
"Anna Witt makes Jake from State Farm look like an amateur. She provides amazing customer support with speed and accuracy and goes above and beyond to help cusomers with their insurance needs. The Reed Agency is top notch!"
We responded:
"Jack, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Ryan Stillwell

November 12, 2025

5  out of  5
rating by Ryan Stillwell
"Nick and all the associates at this office go above and beyond to solve any issues quickly and correctly! Love this place."
We responded:
"Ryan, thank you! We appreciate your trust in us to take care of your insurance needs."
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Katie Whelchel

November 11, 2025

5  out of  5
rating by Katie Whelchel
"Quick and timely replies to all email and phone calls! Hands down, best insurance agency I've ever had. Personal, professional, and they make the process simple and easy!"
We responded:
"Thank you, Katie! I'm so happy to hear that you appreciate our quick and timely responses. It's wonderful to know that you find our service personal and professional. We’re committed to making the process as simple and easy as possible for you. Let us know if there's anything else we can do for you!"
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Kaelen Blackwood

November 10, 2025

5  out of  5
rating by Kaelen Blackwood
"Megan took my information and got me all set up with ease. Thank you!"
We responded:
"Thank you, Kaelen! I'm happy to hear that Megan made the process smooth for you. We appreciate your feedback and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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nicholas mcgraw

November 7, 2025

5  out of  5
rating by nicholas mcgraw
"Sofia was awsome. Look forward to working with her in the future. Just hopefully not about a claim.lol"
We responded:
"Thank you, Nicholas! I'm glad to hear you had a positive experience with Sofia. We also hope your future interactions are smooth and claim-free! If you need anything else, feel free to reach out."
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Kristin Quick

November 5, 2025

5  out of  5
rating by Kristin Quick
"Called the office today and worked with Morgan to go over a couple of accounts to verify my payment process for each. Very helpful, patient and kind."
We responded:
"Kristin, thank you for sharing your experience! I'm happy to hear that Morgan was able to assist you with patience and kindness. Our team is dedicated to providing helpful service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"
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Rudy Sanch3z

November 5, 2025

5  out of  5
rating by Rudy Sanch3z
"Anna is professional and friendly and most importantly quick to respond to anything we need. State Farm reps are always on top of your coverage and assist anytime needed. Appreciate the Team."
We responded:
"Thanks, Rudy! We’re lucky to have you as a customer at our State Farm Agency."
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Ted Brandner

November 3, 2025

5  out of  5
rating by Ted Brandner
"Extremely helpful and answered all my questions"
We responded:
"Ted, Thank you for your kind words! I'm happy to know you found our meeting personable and well-prepared. Providing great service is always our goal. If you need any further assistance, feel free to reach out anytime. - Reed Agency - State Farm Insurance, Shawnee, KS"
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T Randall

October 31, 2025

5  out of  5
rating by T Randall
"All the staff are awesome. Every time you call they are always friendly and informative. Nick and his team are great to work with. Update: Called today to add a new vehicle to our policy and Anna was great with helping me get that setup."
We responded:
"Thank you, T Randall, for your wonderful feedback! I'm glad to hear that our staff have been friendly and informative. We appreciate your kind words and are happy to assist you whenever you need. If you have any questions or need further assistance, feel free to reach out to us anytime!"
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Luke Carey

October 29, 2025

5  out of  5
rating by Luke Carey
"super polite and always on the ball keep up the good work !"
We responded:
"Luke, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Anna cares a lot about our customers."
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Lynn Barnett

October 28, 2025

5  out of  5
rating by Lynn Barnett
"Megan was so helpful and suggested a better way to go about doing what I needed to do. She was patient and kind and that is the mark of a great customer representative"
We responded:
"Lynn, thank you for your wonderful feedback! I'm happy to hear that Megan was able to assist you with patience and kindness. We strive to provide the best service possible, and your words mean a lot to us. If there's anything else we can do for you, just let us know!"
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Pricilla

October 22, 2025

5  out of  5
rating by Pricilla
"Everyone here is always so helpful and patient. Sophie helped a lot in double checking everything is okay! Thank you to everyone!"
We responded:
"Thank you, Pricilla! I'm happy to hear that you found our team helpful and patient. Sophie and the rest of us are committed to ensuring everything is in order for you. We appreciate your kind words and look forward to assisting you with any future needs!"
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Jeffrey Daniels

October 22, 2025

5  out of  5
rating by Jeffrey Daniels
"Very helpful, and eager to help and answer questions."
We responded:
"Thank you, Jeffrey! I'm happy to know you found our team helpful and eager to assist with your questions. We’re committed to providing excellent service and are here whenever you need us. Let us know if we can help with anything else!"
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Laura Jordan

October 15, 2025

5  out of  5
rating by Laura Jordan
"I have found wonderful rates using State Farm. The Reed Agency goes above and beyond to help it's customers. I have asked them about 1000 questions and they graciously respond each and every time."
We responded:
"Thank you for your review, Laura! I'm happy you found our rates appealing and that our team could assist with all your questions. We strive to provide exceptional service and are always here to help. Let us know if there's anything else we can do for you!"
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Laura Donnelly

October 9, 2025

5  out of  5
rating by Laura Donnelly
"Nice office to work with! Sophie was very organized and helpful!"
We responded:
"Laura, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Crystal Johnson

October 9, 2025

5  out of  5
rating by Crystal Johnson
"Anna did a great job helping me. She went above and beyond! Thank you guys! 😃"
We responded:
"Crystal, thank you for your wonderful feedback! I'm so happy to hear that Anna provided exceptional service and went the extra mile for you. We appreciate your trust in us. Let us know if there's anything else we can assist you with!"