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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Morgan Sperry

Morgan Sperry

January 23, 2026

5  out of  5
rating by Morgan Sperry
"The Reed Agency was fantastic in helping me with my every insurance need after my new car purchase this week! Anna, the agent I worked with was absolutely phenomenal! Super knowledgeable, efficient, and an amazing personality and energy! I really enjoyed my time working her! I can’t recommend enough!"
We responded:
"Morgan, thank you for sharing your experience! I'm happy to hear that Anna was able to assist you so effectively with your new insurance needs. We appreciate your recommendation and are here for any future questions or needs. Let us know if there's anything else we can do for you!"
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Laura Zauchenberger

January 23, 2026

5  out of  5
rating by Laura Zauchenberger
"Nick is fantastic-He saved me a small fortune from my previous insurance. In addition, he recommended coverages that were lacking without much more cost. He's also very personable and very responsive. I would add 5 stars +++ if I could!"
We responded:
"Thank you, Laura, for the amazing review! Our team works hard to provide a great insurance experience in Shawnee and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Kathy Manis

January 23, 2026

5  out of  5
rating by Kathy Manis
"Always have great service!"
We responded:
"Thank you, Kathy! I'm happy to know you consistently receive great service from our office. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jerry Sullivan

January 21, 2026

5  out of  5
rating by Jerry Sullivan
"Didn't need a lot, just a few simple questions, but always very prompt response"
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Theda Douglas

January 19, 2026

5  out of  5
rating by Theda Douglas
"I had a wonderful experience talking with Anna today. She was efficient, enthusiastic and made my inquiry a pleasure. Anna is an asset to your company."
We responded:
"Thank you, Theda! I'm happy to hear that Anna provided you with such a positive experience. Her dedication and enthusiasm truly make a difference. If there's anything else we can assist you with, feel free to reach out!"
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Karen Rogers

January 19, 2026

5  out of  5
rating by Karen Rogers
"State Farm is the best."
We responded:
"Hey Karen! Thank you for leaving a review. We appreciate you taking the time to share your experience with us."
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Marks Agency

January 16, 2026

5  out of  5
rating by Marks Agency
"Anna was great !!!"
We responded:
"Thank you! I'm happy to hear that Anna provided you with such a great experience. We appreciate your feedback and are here if you need anything else!"
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patricia huff

January 16, 2026

5  out of  5
rating by patricia huff
"I called and Anna answered. She was professional and very helpful. All my questions were answered. Thanks Anna."
We responded:
"Thank you, Patricia! I'm happy to hear that Anna was able to assist you professionally and answer all your questions. Our team is dedicated to providing excellent service, and it's great to know Anna delivered on that promise. If there's anything else we can do for you, just let us know!"
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Kylie Dillon

January 15, 2026

5  out of  5
rating by Kylie Dillon
"Anna is always super helpful!"
We responded:
"Thank you, Kylie! I'm happy to hear that Anna has been so helpful. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Ron Cummings

January 12, 2026

5  out of  5
rating by Ron Cummings
"Very courteous and a pleasure to work with. Also quick to respond and take care of issues."
We responded:
"Thank you, Ron! I'm happy to hear that you found our team courteous and responsive. We always strive to provide prompt and effective service. If you need anything else, feel free to reach out!"
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J Wishbones

January 12, 2026

5  out of  5
rating by J Wishbones
"Anna is great! She went over my policies with me and made proper adjustments and also offered guidance with life insurance. Very polite and knowledgeable."
We responded:
"Thank you! I'm happy to hear that Anna provided you with such helpful service and guidance. Our team is dedicated to ensuring you have the best experience possible. If you have any more questions or need further assistance, feel free to reach out anytime. We're here for you!"
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Tarra D.

January 9, 2026

5  out of  5
rating by Tarra D.
"I am very satisfied with having insurance at this place. Megan is very sweet and helpful. Anytime I reach out, everybody is friendly and professional."
We responded:
"Thank you, Tarra! I'm happy to hear that you're satisfied with our insurance services. Megan and the team are dedicated to being both friendly and professional. If you ever need anything else, feel free to reach out!"
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Adam Hartman

January 9, 2026

5  out of  5
rating by Adam Hartman
"Anna wins!"
We responded:
"Thank you, Adam, for taking the time to share your experience with us! I am truly delighted to hear that Anna has consistently provided you with exceptional service throughout your interactions. It is wonderful to know that you feel confident in your coverage with us, as your trust in our team means a great deal to us. We are incredibly grateful for your loyalty over the years, and it is customers like you who motivate us to continue striving for excellence. If there is anything else we can assist you with or any questions you may have, please do not hesitate to let us know!"
Profile photo of Ryan Mosiman

Ryan Mosiman

January 5, 2026

5  out of  5
rating by Ryan Mosiman
"Anna did a really goof job helping me on pricing and answering questions I had"
We responded:
"Thank you, Ryan! I'm happy to hear that Anna was able to assist you with pricing and answer your questions. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
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Andrew Kroll

January 2, 2026

5  out of  5
rating by Andrew Kroll
"Anna is always very helpful with anything I need changed or adjusted."
We responded:
"Andrew, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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ryan sirridge

December 22, 2025

5  out of  5
rating by ryan sirridge
"Quick response and got me the info i needed."
We responded:
"Hey Ryan! Thanks for the awesome 5-star rating! We're happy you're satisfied with our service! If you ever need anything, we're here for you. - Reed Agency - State Farm Insurance, Shawnee, KS"
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Michael Vaccaro

December 18, 2025

5  out of  5
rating by Michael Vaccaro
"Called the office due to a tire that went flat. They immediately connected me with a towing company and had a truck out within twenty minutes. Great service!"
We responded:
"Thank you, Michael! I'm happy to hear that our team was able to assist you quickly with your flat tire. We strive to provide prompt and efficient service to all our customers. If you ever need anything else, feel free to reach out!"
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Tanner Smith

December 17, 2025

5  out of  5
rating by Tanner Smith
"Morgan was incredibly helpful with my claim!"
We responded:
"Thank you, Tanner! I'm happy to hear that Morgan was able to assist you with your claim. Our team is dedicated to providing excellent service, and it's great to know Morgan made a positive impact. If you need anything else, feel free to reach out!"
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Tamla Powers

December 16, 2025

5  out of  5
rating by Tamla Powers
"This agency and especially Anna takes personal care for their clients assuring that you receive the best products for the best price. Customer service is impeccable."
We responded:
"Thank you, Tamla! I'm happy to hear that Anna and our team have provided you with exceptional service and care. We always aim to offer the best products at the best prices. If you ever need anything else, feel free to reach out!"
Profile photo of Megan Iseman

Megan Iseman

December 15, 2025

5  out of  5
rating by Megan Iseman
"Amazing team! I had even transferred to a different agent when I moved to a different state and could no longer work with this team. I got in a wreck and they called me multiple times the week following my wreck just to check in and see how I was doing - I wasn’t even under them at the time. When I moved back to KC, I of course used them again for now insuring my whole family. They’re a wonderful team that truly seem to care about you!"
We responded:
"Thank you, Megan, for your kind words! I'm so happy to hear about your positive experiences with our team, even when you were with another agent. It's wonderful to have you back with us in KC, and we're grateful to be insuring your whole family. If there's anything else we can do for you, just let us know!"
Profile photo of Joshawa Taylor

Joshawa Taylor

December 15, 2025

5  out of  5
rating by Joshawa Taylor
"Megan was great, I had a ton of questions about an accident of mine and she answered everything flawlessly and helped me out so much, very grateful to have spoken to someone so knowledgeable"
We responded:
"Joshawa, thank you for your feedback! I'm happy to hear that Megan was able to assist you with your questions and provide the support you needed. Our team is dedicated to offering knowledgeable and helpful service. If there's anything else we can do for you, just let us know!"
Profile photo of Marlena Rhudy

Marlena Rhudy

December 12, 2025

5  out of  5
rating by Marlena Rhudy
"Megan was amazing in helping me get my first full coverage auto policy. She really went above and beyond and made sure that I received the best prices possible."
We responded:
"Thank you, Marlena! I'm happy to hear that Megan provided such excellent assistance with your policy. It's wonderful to know she went the extra mile to ensure you got the best prices. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Maridee Weber

December 9, 2025

5  out of  5
rating by Maridee Weber
"Sophie was able to help me with my policy quickly and effectively!"
We responded:
"Thank you, Maridee! I'm happy to hear that Sophie was able to assist you with your policy efficiently. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Profile photo of Barb Bramble

Barb Bramble

December 9, 2025

5  out of  5
rating by Barb Bramble
"Morgan was able to pick up Katie was busy."
We responded:
"Thank you for your feedback, Barb! I'm happy to know that Morgan was attentive and stepped in when Katie was occupied. Our team is dedicated to providing seamless service. Let us know if there's anything else we can assist you with!"
Profile photo of Lauren Luerding

Lauren Luerding

December 8, 2025

5  out of  5
rating by Lauren Luerding
"Anna was so helpful in providing me with options on a minor car accident we had over the weekend! Even with my crying baby she remained so pleasant and sweet and provided me with all the helpful information I needed in order to figure out what our next steps will be! So pleased with State Farm and their customer service! Anna is amazing!"
We responded:
"Thank you, Lauren! I'm happy to hear that Anna was able to assist you so effectively, even in a stressful situation. Our team is dedicated to providing excellent service, and it's wonderful to know Anna made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"