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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Miller

Brian Miller

June 5, 2026

5  out of  5
rating by Brian Miller
"Anna has been great with answering all my questions with the app and policy process."
We responded:
"Thank you, Brian! I'm happy to hear that Anna has been helpful in answering your questions about the app and policy process. We're here to make things as smooth as possible for you. Feel free to reach out if you need anything else!"
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Jimmica Pride

June 4, 2026

5  out of  5
rating by Jimmica Pride
"Anna provided excellent service when I reached out to add a vehicle to my policy. She was very quick and accurate with her responses."
We responded:
"Thank you for the five-star rating, Jimmica! I'm pleased to hear that Hannah provided excellent service by assisting you with adding a vehicle to your policy! We're grateful for your positive feedback and look forward to continuing to meet your insurance needs in the future! - Reed Agency - State Farm Insurance, Shawnee, KS"
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Dave Moore

June 4, 2026

5  out of  5
rating by Dave Moore
"Today Katie helped me with a payment issue I had. She was very professional, cheerful and helped me accomplish what I needed to do. She's the kind of employee that every business should have; constantly setting a very high bar for excellence. She deserves a raise in pay!"
We responded:
"Thank you for telling us about your experience with us, Dave! Katie is a wonderful talent and we feel lucky to have her on board. Please let us know if you have any questions about your insurance policies or anything else!"
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Rob

May 29, 2026

1  out of  5
rating by Rob
"This agency is a joke. Anna makes constant mistakes and most of the time when it happens she doesnt even know why. But the worst is when your insurance cards expire you have to call them because they do not send them to you. Have fun explaining that to the cops next time you get pulled over.....never again will I use them"
We responded:
"Thank you, Robert! I'm happy to hear that Anna was able to assist you with your account. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Cristina Tucker

May 28, 2026

5  out of  5
rating by Cristina Tucker
"Very friendly and helpful staff."
We responded:
"Cristina, thank you for taking the time to leave us a review! I'm happy to hear that you found our staff friendly and helpful. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
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Emily Souder

May 27, 2026

5  out of  5
rating by Emily Souder
"Sophie has been a great help with my renters insurance! Appreciate your hard work Sophie ◡̈"
We responded:
"Hey Emily, thank you for the review! I'm happy to hear that Sophie was able to assist you with your renters insurance. We appreciate your support and are always here to help with anything you need. Thanks for choosing us!"
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Lacey Cowan

May 26, 2026

5  out of  5
rating by Lacey Cowan
"Sophie is so helpful any time we call. She took care of our situation promptly! Really enjoy working with her."
We responded:
"Thank you, Lacey! I'm glad to hear that Sophie has been so helpful and that you're enjoying working with her. We always aim to provide prompt and efficient service. We appreciate your support!"
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Janel Feiring

May 22, 2026

5  out of  5
rating by Janel Feiring
"Thank you for all of your help Sophie! You are great to work with!"
We responded:
"Thank you for the five-stars, Janel! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Yvonne Ferron

May 19, 2026

5  out of  5
rating by Yvonne Ferron
"Thank you Megan and State Farm Nick Reed Agency for reviewing and implementing my change of address apartment insurance. Good review and summary of my current insurance status and my future needs and concerns of where I will be moving. Thank you Megan for your quick response and for you personally calling and visiting with my new apartment administrator about all my insurance concerns. What great fast and friendly customer service! You ALL are ROCK STARS!!! Thank you very much!"
We responded:
"Thanks Yvonne! It is always a pleasure seeing you!"
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Madelyn Rome

May 12, 2026

5  out of  5
rating by Madelyn Rome
"Megan goes above and beyond for her customers. She answered all my questions and made everything easy to understand. Megan is the BEST!!!!!"
We responded:
"Madelyn, thank you for your wonderful feedback! I'm so happy to hear that Megan provided such excellent service and made everything clear for you. We appreciate your kind words and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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brandi reilly

May 6, 2026

5  out of  5
rating by brandi reilly
"When shopping for better prices for home and auto, I was able to save significantly when I switched to SF. Reed Agency is always very helpful and responsive whenever I call in with any questions."
We responded:
"Thank you, Brandi! I'm happy to hear that you found great savings with us for your insurance needs. Our team at Reed Agency is always here to assist you with any questions you might have. Let us know if there's anything else we can do for you!"
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Gary Todd

May 6, 2026

5  out of  5
rating by Gary Todd
"Had a question about my home owners insurance and they returned my call almost immediately and took care of any questions I had!"
We responded:
"Thank you, Gary! I'm happy to hear that your questions about insurance were addressed promptly. Our team is committed to providing quick and helpful service. If you have any more questions or need assistance in the future, feel free to reach out!"
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Mikayla Ussery

May 5, 2026

5  out of  5
rating by Mikayla Ussery
"Megan @ State Farm was great with helping switch over my insurance to my new car. She was mindful of me calling from work and allowed me to get back to work while she worked on switching things over. She was easy to work with a very friendly."
We responded:
"Thank you, Mikayla! I'm happy to hear that Megan was able to assist you with your insurance switch so smoothly. It's great to know she was considerate of your work schedule and provided friendly service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Robert Mora

April 29, 2026

5  out of  5
rating by Robert Mora
"Once again, the Nick Reed agency has not disappointed me! I suggested them to my daughter and in spite of the coverage I suggested, they set her up with her own coverage that is tailored to her specific needs. She's happy, I'm happy and kudos to Morgan Wheeler for being a straight shooter! Thank you!"
We responded:
"Robert, we’re so glad to hear how Katie was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Ronald Wolf

April 27, 2026

1  out of  5
rating by Ronald Wolf
"Not responsive in the slightest. We suffered hail damage and we were told a 25000 dollar roof estimate from three different contractors was not what we were going to receive, even though every neighbor around us got new roofs. They offered us 800.bucks. If you want to overpay and get nothing back consider this your choice."
We responded:
"Hi Ronald, We’re sorry to hear about your frustration and appreciate you sharing your feedback. Claim decisions are based on detailed inspections and guidelines that can vary from situation to situation. While our local office does not make claims decisions, we’re always here to help answer questions, and walk through any next steps that may be available. Please feel free to reach out to us directly and see how we can assist."
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Vincent Peyton

April 24, 2026

5  out of  5
rating by Vincent Peyton
"Great service from Nick Reed and Anna. Always prompt, friendly and courteous."
We responded:
"Thank you for your review, Vincent! I'm happy to hear that Nick and Anna provided you with prompt and courteous service. Your satisfaction is important to us, and we appreciate your feedback. Let us know if there's anything else we can do for you!"
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Brittnay Garrett

April 24, 2026

5  out of  5
rating by Brittnay Garrett
"I’ve always had a great experience with this office! They’re usually very readily available and easy to work with. A huge thanks to them for being there for me!"
We responded:
"Hey, Brittnay! Thank you for sharing your experience with our office and for your continued support. We’re happy to hear our team has been easy to work with and available when you need us. It means a lot that we’ve been there for you, and we appreciate the opportunity to help with your property insurance and car insurance."
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Skyler Hollenback

April 23, 2026

5  out of  5
rating by Skyler Hollenback
"Very attentive, responsive, price is market value, and if you're in need of assistance they'll go above and beyond to do so.."
We responded:
"Thank you, Skyler, for your wonderful feedback! I'm happy to hear that you found our team attentive and responsive. It's great to know that we could provide the assistance you needed. If there's anything else we can do for you, just let us know!"
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Angela Arwine

April 22, 2026

5  out of  5
rating by Angela Arwine
"Megan Rome rocks. Very personable and knowledgeable. No one in the office even compares to Megan’s work ethic and vibe. All my homies love Megan. #megan4life #meganisbetterthaneveryoneelse #megCANTdoitwithouther #youwishyouweremegan #nice #swag"
We responded:
"Angela, thank you for sharing your thoughts! I'm delighted to hear that Megan has made such a positive impact with her personable and knowledgeable approach. We're grateful to have her on our team, and your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Elizabeth O'Donnell

April 13, 2026

5  out of  5
rating by Elizabeth O'Donnell
"Anna was very helpful and detailed getting my vehicle added to my policy. I appreciate her work!"
We responded:
"Thank you, Elizabeth! I'm glad Anna provided you with detailed assistance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Gayle Worley

April 10, 2026

5  out of  5
rating by Gayle Worley
"Professional and friendly. Quick in answering my questions."
We responded:
"Thank you, Gayle! I'm happy to know you found our team professional and friendly. It's great to hear that we were able to quickly address your questions. If you need anything else, feel free to reach out!"
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Barb Bouckaert

April 8, 2026

5  out of  5
rating by Barb Bouckaert
"was assisted by morgan and he was very helpful and informative regarding insurance coverage cost for a new vehicle we were purchasing. He made it very easy to understand the different options that were offered."
We responded:
"Thank you for your review, Barb! I'm happy to hear that Morgan was able to assist you effectively with your insurance coverage. It's great to know he made the options clear and easy to understand. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Ginger Ale

Ginger Ale

April 3, 2026

5  out of  5
rating by Ginger Ale
"We've done business with the Nick Reed State Farm Agency for over 6 years and have been very happy with their service and attention to our questions and needs. Anna was especially helpful recently. I highly recommend them!"
We responded:
"Thank you, Ginger Ale, for your wonderful feedback! I'm delighted to hear that you've been satisfied with our service over the years. Anna and the rest of our team are committed to providing the best support possible. If you ever need anything else, feel free to reach out!"
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Sondra Boyle

April 2, 2026

5  out of  5
rating by Sondra Boyle
"A great team that cares about you. Always available for questions or concerns . They reach out to check on you and your needs . I highly recommend this agency."
We responded:
"Thank you, Sondra! I'm happy to know that you feel supported by our team. We're committed to being there for you whenever you need us. Your recommendation means a lot. Let us know if there's anything else we can assist you with!"
Profile photo of Robert Ballard

Robert Ballard

April 2, 2026

5  out of  5
rating by Robert Ballard
"Anna is friendly smart efficient and did a great job on my new car purchase. Nick Reed agency is top notch for great efficient and personal service. No waiting on the phone with 25 options before talking to a human with this firm."
We responded:
"Thank you for the 5-star rating, Robert! I'm pleased to hear that Megan provided you with fast and friendly service. We appreciate your positive feedback and look forward to assisting you with your insurance needs in the future! - Reed Agency - State Farm Insurance, Shawnee, KS"