Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Angela Eisenbarth

Angela Eisenbarth

October 30, 2026

5 out of 5 rating by Angela Eisenbarth
"I’ve been with Reed State Farm for over 30 years, and Sophie reminded me why I’ve stayed! She was so helpful getting my new Subaru insured while keeping coverage on my Honda Civic, which I’m passing along to my 14-year-old godson. She found me great rates and took the time to explain what to expect with a young male driver and the cost of insuring him. She made the whole process easy and answered all my questions. Thank you, Sophie, for taking such good care of me!"
We responded:
"Angela, thank you for taking the time to leave us a review! I'm really happy to hear that Sophie was able to assist you with your insurance needs and provide helpful information about insuring a young driver. We're grateful for your loyalty over the years. Feel free to reach out if you need anything else!"
Profile photo of Stevi Smith

Stevi Smith

October 30, 2026

5 out of 5 rating by Stevi Smith
"Anna was wonderful updating my insurance policy! She was very thorough, the process was quick and painless!"
We responded:
"Stevi, thank you for your review! I'm glad Anna made updating your insurance policy easy. We appreciate your feedback and are here if you need anything else!"
Profile photo of Owen Rauckman

Owen Rauckman

October 26, 2026

5 out of 5 rating by Owen Rauckman
"Megan is the best! Always turns things around so quickly and is so friendly."
We responded:
"Owen, thank you for taking the time to leave us a review! I'm glad to hear that Megan has been able to assist you quickly and with a friendly approach. We're proud to have her on our team. Let us know if we can help with anything else!"
Profile photo of Paragon GDS

Paragon GDS

October 22, 2026

5 out of 5 rating by Paragon GDS
"Anna is So Great at what should does and helps a lot on issues that pop up.
She needs a raise."
We responded:
"Thank you! I'm glad to hear that Anna has been so helpful with any issues that come up. We appreciate your feedback and are lucky to have her on our team. Let us know if we can help with anything else!"
Profile photo of Matt Bay

Matt Bay

October 20, 2026

5 out of 5 rating by Matt Bay
"Very nice and amazing With help she knows her stuff got me taken care of within minutes and ready to go for my insurance claim. Absolutely amazing company and place to work with Nick Reed's crew is amazing."
We responded:
"Matt, thank you for taking the time to leave us a review! I'm happy to hear that you had such a positive experience with our team and that we could assist you quickly with your insurance claim. We appreciate your kind words about our office. Let us know if we can help with anything else!"
Profile photo of Austin Markovich

Austin Markovich

October 15, 2026

5 out of 5 rating by Austin Markovich
"I want to share a positive experience today with receiving help with filling out insurance claims paperwork. I worked with Megan, and she was very positive, and resourceful!"
We responded:
"Austin, thank you for taking the time to leave us a review! I'm happy to hear that Megan was able to assist you with your insurance claims paperwork in such a positive and resourceful way. We always aim to make the process as smooth as possible for our customers. Feel free to reach out if you need anything else!"
Profile photo of vickie Coker

vickie Coker

October 14, 2026

5 out of 5 rating by vickie Coker
"Excellent customer service! The staff was helpful and they coordinated my car repairs without any delays."
We responded:
"Vickie, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you smoothly. We always aim to provide excellent service. Let us know if we can help with anything else!"
Profile photo of rock star

rock star

October 13, 2026

5 out of 5 rating by rock star
"Anna is amazing at State Farm best experience ever"
We responded:
"Thank you! I'm happy to hear that Anna provided you with such a great experience. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
Profile photo of Keith Jones

Keith Jones

October 1, 2026

5 out of 5 rating by Keith Jones
"I couldn’t say enough about the customer service Anna provided for me! Explained everything so I could understand it and was just super friendly! Would recommend Nick Reeds office to anyone that needed insurance!"
We responded:
"Keith, thank you for taking the time to leave us a review! I'm really happy to hear that Anna was able to provide you with such great service and clear explanations. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Profile photo of Dan Lind

Dan Lind

September 25, 2026

5 out of 5 rating by Dan Lind
"The team is great! They are finding ways to save me money or make me money. It’s hard to beat!"
We responded:
"Dan, thank you for the 5 stars! I'm happy to hear that our team is helping you find ways to save and make money. It's always our goal to provide the best service possible. Let us know if we can help with anything else!"
Profile photo of Steven Schanker

Steven Schanker

September 23, 2026

5 out of 5 rating by Steven Schanker
"Always responsive! Great answers to all of my questions! Thank you!"
We responded:
"Hey, Steven! Thank you for recognizing our team’s responsiveness. We appreciate having the opportunity to be there when you need us!"
Profile photo of M Rome

M Rome

September 22, 2026

5 out of 5 rating by M Rome
"I recently moved over to this State Farm office and couldn’t be happier with my experience. Megan is super friendly on the phone and gets back to me quickly."
We responded:
"Thank you, M Rome! I'm glad to hear that your experience with our office has been so positive. Megan is indeed great at making sure our customers feel valued and attended to. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of Lori Michael

Lori Michael

September 16, 2026

5 out of 5 rating by Lori Michael
"I've been with Nick Reed State Farm for 20+ years and have never been disappointed. They have an exceptional staff with great customer service. Would highly recommend."
We responded:
"Thank you, Lori! I'm so happy to hear that you've been satisfied with our service for over 20 years. Our team is dedicated to providing great customer service, and your recommendation means a lot to us. We're always here if you need anything else!"
Profile photo of Adrian Hartsough

Adrian Hartsough

September 11, 2026

5 out of 5 rating by Adrian Hartsough
"Great, prompt, friendly service from Sophie to get my insurance switched over to my new car!"
We responded:
"Adrian, thank you for taking the time to leave us a review! I'm happy to hear that Sophie provided you with great and friendly service while switching your insurance. We appreciate your support!"
Profile photo of megan

megan

September 8, 2026

5 out of 5 rating by megan
"Sophie has been so kind and extremely helpful with switching my insurance from out of state. She made the entire process easy and stress free. I really appreciate her help and highly recommend her!"
We responded:
"Thank you, Megan! I'm happy to hear that Sophie made your transition to our insurance smooth and stress-free. Your recommendation means a lot to us. We're always here if you need anything else!"
Profile photo of Aliyah Jackson

Aliyah Jackson

September 1, 2026

5 out of 5 rating by Aliyah Jackson
"Anna Witt was amazing at helping me with my auto insurance renewal rate and life insurance info."
We responded:
"Aliyah, thank you for taking the time to leave us a review! I'm glad we could assist you with your auto insurance renewal and life insurance information. We appreciate your support. Let us know if we can help with anything else!"
Profile photo of Rebecca Bentancur

Rebecca Bentancur

August 31, 2026

5 out of 5 rating by Rebecca Bentancur
"Morgan was very helpful and took care of my issues today."
We responded:
"Thank you, Rebecca! I'm glad Morgan was able to assist you and resolve your issues. We appreciate your feedback and are here if you need anything else!"
Profile photo of Dayton Gulley

Dayton Gulley

August 28, 2026

5 out of 5 rating by Dayton Gulley
"Sophie helped me add on to my coverage and was super helpful! Got a quote back to me and bound all less than 24 hours"
We responded:
"Dayton, thank you for taking the time to leave us a review! I'm happy to hear that Sophie was able to assist you with your coverage needs so efficiently. We strive to provide quick and helpful service. Feel free to reach out if you need anything else!"
Profile photo of Tammy Giaimo

Tammy Giaimo

August 26, 2026

5 out of 5 rating by Tammy Giaimo
"Helpful, professional and friendly"
We responded:
"Thank you, Tammy! I'm happy to know you found our service helpful, professional, and friendly. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Jill Dozier

Jill Dozier

August 25, 2026

5 out of 5 rating by Jill Dozier
"Anna is very thorough and professional. Took the time to answer or questions. Very pleased"
We responded:
"Thank you, Jill! I'm glad to hear that Anna was able to assist you thoroughly and professionally. It's great to know you're pleased with the service. Feel free to reach out if you need anything else!"
Profile photo of Demi Downs

Demi Downs

August 25, 2026

5 out of 5 rating by Demi Downs
"Katie Reed was so helpful! After a short phone call explaining my situation, she emailed me and got everything set up quickly! I appreciated her being so kind and thorough!"
We responded:
"Thank you, Demi, for sharing your experience with us! I'm glad Katie was able to assist you promptly and efficiently. We're grateful for your kind words and are here to help with anything you need in the future! - Reed Agency - State Farm Insurance, Shawnee, KS"
Profile photo of Catherine Wood

Catherine Wood

August 25, 2026

5 out of 5 rating by Catherine Wood
"When an incident arose, the team was quick to respond and to check in with me on the emotional experience. I appreciate feeling like I have a team of advocates and friends helping us through!"
Profile photo of Steve Moser

Steve Moser

August 21, 2026

5 out of 5 rating by Steve Moser
"Anna and Sophie are both very knowledgeable, quick to respond, and very personable. Highly recommend if you are looking for an insurance agency."
We responded:
"Thank you for your review, Steve! I'm happy to hear that Megan's knowledge and responsiveness made a positive impact on your experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Eric Strauss

Eric Strauss

August 20, 2026

5 out of 5 rating by Eric Strauss
"Thanks for your help Anna. You made the process easy. Have a good one"
We responded:
"Thank you, Eric! I'm glad Anna was able to make the process easy for you. Have a great day, and feel free to reach out if you need anything else!"
Profile photo of FELISA BLEVINS

FELISA BLEVINS

August 20, 2026

5 out of 5 rating by FELISA BLEVINS
"I was so stressed out until I talked to Madidon at the Nick Reed office. She was very helpful and went above and beyond to assist my situation. I appreciate all her help!"
We responded:
"Felisa, thank you for taking the time to leave us a review! I'm happy to hear that Madidon was able to help and make things easier for you. We appreciate your kind words and are here if you need anything else!"